Refund Policy

Effective Date: July 26, 2025

At VERSIX, customer satisfaction is a priority. If you’re not happy with your purchase, we’re here to help.

 

 

 

1. Eligibility for Refunds

 

We accept refund requests for:

 

  • Unworn items

  • Items that arrive damaged or defective

  • Any reasonable issue that prevents product use

 

Final sale items are also eligible for refunds unless otherwise stated in the product description.

 

 

 

2. Refund Request Window

 

To be eligible for a refund, you must contact us within 2–5 business days of receiving your order.

 

 

 

3. Return Process

 

We do not require returned items to be sent back. Customers may keep the item after receiving a refund.

 

 

 

4. How to Request a Refund

 

To request a refund, contact us via:

 

 

Please include:

 

  • Your order number

  • Clear photos of the item if damaged or defective

  • A brief explanation of the issue

 

 

 

 

5. Refund Method

 

Once approved, refunds will be issued to your original payment method.

Timing may vary based on your bank or payment processor but typically take 5–10 business days to appear.

 

 

 

6. Exchanges

 

We do not offer exchanges at this time.

 

 

 

7. Questions?

 

If you have any concerns or need assistance, feel free to contact us:

📧 v6organization@gmail.com

📍 VERSIX, 2897 N Parham Rd, Ste #6519, Henrico, VA 23294